e-Business and Supply Chain Management: An Overview and Framework Forthcoming in Production and Operations Management special issue on e-Business and Supply Chain Management

The web is having a significant impact on how firms interact with each other and their customers. Past stumbling blocks for supply chain integration such as high transaction costs between partners, poor information availability, and the challenges of managing complex interfaces between functional organizations are all dissolving on the web. In this paper, we examine how the web is changing supply chain management. We present a survey of emerging research on the impact of e-business on supply chain management including descriptive frameworks, analytical models, empirical analysis, and case studies. We classify the work into three major categories: e-Commerce, e-Procurement, and eCollaboration. 1 An early version of this paper was presented at the Supply Chain Thought Leaders Roundtable held in Como, Italy. Special thanks to the participants who shared their cases and articles with the authors.